Wrike, the intelligent work management platform, has announced the general availability of Wrike AI Agents, moving AI out of the chat window and directly into the workflow.

Following a highly anticipated preview at Wrike Collaborate 2025, the platform now delivers agentic collaborative work management, embedding autonomous intelligence into daily operations.

Rather than simply offering advice, Wrike AI Agents actively execute complex workflows alongside human teams within a secure and governed environment.

Driven by a 4,900% surge in active AI users during the preview phase, customers are already deploying agents to solve real-world business problems.

Organisations report immediate impact, with savings of up to 10 hours per week, per employee.

“Last year, we promised the future of human-to-AI collaboration. Today, we are delivering the reality,” said Thomas Scott, CEO of Wrike.

“Our customers aren’t just chatting with AI. They are deploying digital team members that understand business context, adhere to governance, and do the heavy lifting so teams can focus on innovation.”

Unprecedented Momentum and Adoption

• Agents taking the lead: AI Agents account for 23% of all AI traffic.
• Deep penetration: AI usage in enabled accounts grew from 1% to 53%.
• Accelerating volume: AI actions in January 2026 nearly matched all actions from 2025.
• Explosive growth: Weekly active AI users increased by 4,900%.

From Beta to Business Impact

Before general availability, Wrike collaborated with select enterprise customers to refine AI Agents for maximum business value.

Feedback from early adopters directly shaped features such as Multi-Actions, requested by 72% of participants, and Agent Chaining, which enables sequential workflows across multiple agents.

The program also introduced a sandbox testing environment, allowing teams to simulate and tune agents before deployment.

Beyond three out-of-the-box agents—Risk Status Reporter, Triaging, and Intake—customers can now build custom digital workers using the Wrike Agent Builder.

Customer Success Stories

“With Wrike AI Agents, I replaced 30 automation rules with one intelligent agent. It’s a massive mental load off my plate and makes our operation far more scalable,” said Ali Moses, Process Improvement Administrator at Varsity Yearbook.

“Behind the scenes, a series of agents parses submissions, populates fields, and scores ideas. The tedious work is offloaded to AI, while humans focus on judgment and prioritisation,” said Nathan Jones, Senior Director at the College of American Pathologists.

“Wrike AI Agents automatically fill missing data from task titles, saving us time and letting us focus on creative work,” said Maria Phillips, Designer at Bioworld International.

“We believe the people closest to the work are best equipped to optimise it. With Agent Builder, teams can create agents that drive real ROI within minutes,” said Alexey Korotich, CPO at Wrike.

Enterprise-Grade Security and Control

Wrike addresses one of the biggest barriers to enterprise AI adoption: trust.

AI Agents operate within a strictly governed framework where only space administrators can create and deploy agents.

Full transparency is provided, allowing customers to view the reasoning behind every agent action and eliminating the “black box” problem common in other AI tools.

Wrike AI Agents are available now for customers on Business, Pinnacle, and Apex plans.